Roz Updates

Flood Emergency: 24/7 Helplines, Rescue Contacts & Verified Relief Camp List

ByAhmed Hassan

28 August 2025

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In 2025, Pakistan is once again facing one of the worst natural disasters in recent history. Torrential rains, overflowing rivers, and melting glaciers have triggered widespread floods, affecting millions across Punjab, Sindh, Khyber Pakhtunkhwa (KP), Balochistan, and Azad Jammu & Kashmir (AJK). Entire towns are submerged, homes destroyed, and families displaced — and in times like this, quick access to verified information can mean the difference between life and death.

Whether you're directly affected, trying to locate loved ones, or looking for ways to help, knowing who to call, where to go, and whom to trust is absolutely essential. Unfortunately, misinformation during such emergencies spreads just as fast as the floods themselves. This can lead to confusion, delays in rescue, and people missing out on vital resources.

That’s exactly why this blog exists.

This isn’t just another generic flood update. This is your centralized, verified resource hub — a complete guide containing:

  • 24/7 flood emergency helplines

  • Provincial rescue contacts

  • Active relief camp locations

  • And tips to stay informed and safe

We’ve gathered data from trusted sources, including the National Disaster Management Authority (NDMA), Rescue 1122, and leading NGOs like Edhi Foundation, Alkhidmat, and Pakistan Red Crescent — all to ensure you get accurate, timely, and life-saving information.

Let’s dive into the resources that could save lives — maybe even yours or someone you love.

24/7 Flood Emergency Helplines You Can Trust

National Emergency Helpline Numbers

During a crisis like the 2025 floods, government helplines are the first line of support. These numbers operate 24/7 and are connected to rapid-response teams including ambulances, rescue boats, emergency shelters, and even airlifting services in extreme cases.

Here are the main government-backed flood emergency helplines in Pakistan:

  • Rescue 1122 (Nationwide): For medical, rescue, and evacuation support. Active in all provinces.

  • 911: Pakistan’s unified national emergency number, connected to police, ambulance, and fire departments.

  • NDMA Helpline – 1135: National Disaster Management Authority for major disaster assistance and relief coordination.

  • Provincial Disaster Management Authorities (PDMAs) have regional hotlines depending on your province.

When should you call?

  • If someone is injured or in danger

  • If you or someone else is trapped

  • To report missing persons

  • For information about nearby shelters

Important Do’s & Don’ts:

  • Stay calm and speak clearly
  • Provide your full location (district, town, landmark)
  • Mention the number of people affected
  • Do not prank or flood these lines with non-emergencies
  • Don’t call multiple lines at once — it causes delays

NGO & Welfare Organization Helplines

Some of Pakistan’s most reliable help comes from non-governmental welfare organizations. These groups often reach remote areas quicker than official departments and offer specialized flood relief services:

  • Edhi Foundation – Helpline: 115
    Offers ambulance, shelter, and emergency support.

  • Chhipa Welfare Association – Helpline: 1020
    Active mainly in Sindh and Karachi for ambulance and rescue.

  • Alkhidmat Foundation – Helpline: 1023
    Known for food distribution, rescue boats, and mobile clinics.

  • Pakistan Red Crescent Society (PRCS) – Helpline: 1030
    First aid, shelter, and medical camps nationwide.

  • JDC Welfare Foundation – Helpline: 1024
    Provides food, water, and basic medical help in urban areas.

These NGOs are trusted, experienced, and often the fastest responders on the ground, especially in flood-prone zones.

Key Rescue Services Operating On-Ground

How Rescue Services Are Responding in 2025

The 2025 flood emergency has mobilized one of the largest multi-agency rescue operations in Pakistan’s recent history. From trained medical staff to local volunteers, thousands of responders are working tirelessly across the most devastated regions.

Here’s what’s happening on the ground:

  • Rescue 1122 teams are actively using rescue boats, inflatable rafts, and ambulances to evacuate people trapped in submerged homes and stranded villages.

  • The Pakistan Army and paramilitary forces have been deployed in high-risk zones, especially in remote rural belts where civilian access is limited.

  • Helicopter airlifts are underway in areas where roads are completely washed out or blocked by landslides — particularly in northern KP and Balochistan.

  • NDMA and PDMA units are distributing survival kits including clean water, ORS, dry food, and first-aid supplies.

  • NGO teams, especially from Alkhidmat, JDC, and Red Crescent, are filling gaps where government rescue units haven’t reached yet — especially in low-income urban neighborhoods.

These rescue efforts are focused on life-saving priorities first: trapped families, the elderly, children, and the medically vulnerable.

Despite ongoing challenges like communication breakdowns and blocked access routes, the coordination among rescue services is better than in past years, thanks to improved disaster management planning.

Who to Contact in Each Province

To ensure faster help, it’s critical to reach local rescue and coordination centers. Here’s a province-wise guide to who you should contact:

Punjab

  • Rescue 1122 is fully operational.

  • PDMA Punjab Helpline: 1129

  • Army teams deployed in Sialkot, Gujranwala, Narowal, Multan, and Muzaffargarh.

Sindh

  • Chhipa and JDC have city-wide ambulance and rescue teams.

  • Army and NDMA working across Karachi, Khairpur, and Larkana.

Khyber Pakhtunkhwa (KP)

  • Rescue operations ongoing in Swat, Nowshera, and D.I. Khan.

  • PDMA KP: 1700

Balochistan

  • Focus on Zhob, Quetta, and Lasbela districts.

  • Coordination through Army units and Edhi Foundation teams.

Azad Jammu & Kashmir (AJK)

  • Local authorities and NDMA jointly managing response.

  • Use 911 or contact district administration.

Tip: If you can’t reach a provincial number, dial Rescue 1122 or 911, and they’ll connect you to the nearest response unit.

Verified Relief Camp List Across Pakistan

Province-Wise Camp Locations & Facilities

With over 1.2 million people affected and hundreds of thousands displaced in the 2025 flood crisis, relief camps have become essential lifelines. The government, military, and NGOs have established camps across the most impacted regions, offering food, shelter, and medical support.

Here’s a province-wise breakdown of verified relief camps:

Punjab

  • 300+ relief camps active in flood-hit areas like Sialkot, Gujranwala, Narowal, Lahore outskirts, and Southern Punjab (Multan, Muzaffargarh).

  • Medical camps supported by Rescue 1122 and Alkhidmat Foundation.

  • Key locations: Govt schools, colleges, and community centers.

Sindh

  • Over 150 camps set up in Karachi (Malir, Korangi), Sukkur, Larkana, and Khairpur.

  • Chhipa and JDC Foundation are running food distribution and medical services.

  • Some large shelters operate near major mosques and bus stations.

Khyber Pakhtunkhwa (KP)

  • Relief shelters in Swat, Charsadda, Nowshera, and Dera Ismail Khan.

  • NGOs are partnering with the army to run mobile clinics and food tents.

Balochistan

  • Camps set up in Quetta, Zhob, and Lasbela districts.

  • Focus is on providing clean water, tents, and mobile medical vans.

Azad Jammu & Kashmir (AJK)

  • Emergency relief shelters in Muzaffarabad, Rawalakot, and Bhimber.

  • Supported by NDMA and local district health offices.

What’s Available at These Camps?

  • Meals (2–3 times/day)

  • Safe drinking water

  • Mobile medical teams & first aid

  • Blankets, mattresses, and basic hygiene supplies

  • Phone charging & child care spaces (in major camps)

How to Verify & Access These Relief Camps

Sadly, fake information about camps is spreading fast on social media — so here’s how you can confirm a camp before visiting or sharing the location:

  • Call Rescue 1122 or NDMA (1135) to verify any relief center

  • Use official NGO helplines (Edhi, JDC, PRCS, Alkhidmat)

  • Follow official Facebook/Twitter pages of NDMA, PDMA, and welfare orgs for updates

  • Ask local mosques, union councils, or police stations — they often guide people to nearby shelters

  • Look for camps near schools, colleges, or government buildings — these are usually legit

If you’re sending help or donations, always confirm the address and responsible organization first.

Conclusion

As Pakistan battles the devastating floods of 2025, one thing is clear: information saves lives. In moments of chaos and uncertainty, verified, timely details about helplines, rescue operations, and relief camps can be the difference between help arriving or being lost in the dark.

This blog aimed to bring you a centralized, practical guide you can rely on:

  • You now have access to 24/7 national and NGO helpline numbers

  • You know which rescue teams are active, and how to reach them by province

  • You’ve got a clear list of verified relief camps and ways to confirm their legitimacy

Whether you're someone affected directly, trying to assist friends and family, or simply sharing helpful content online — your actions matter. Every share, every call made to the right number, every person guided to a safe camp — it all adds up to lives saved.

  • Let’s turn panic into preparedness.
  • Let’s fight misinformation with truth.
  • Let’s stay united, informed, and proactive.

Please share this blog with your WhatsApp groups, Facebook contacts, or local community pages. You never know who might need it right now.

Also, consider donating to verified relief efforts by organizations like Alkhidmat Foundation, Edhi Foundation, and PRCS. Every rupee counts.

Together, we can get through this.

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